The OSCE Office in Baku (the Office) wishes to select a service provider with expertise in e-Governance Monitoring and Evaluation Methodologies to develop a new monitoring methodology, including qualitative and quantitative indicators, for assessing Azerbaijan’s implementation of a sample of e-services stipulated in the Presidential Decree dated 23 May 2011 on Establishment of e-Services and in the related regulations. The service provider will advise the Office on the sample of e-services to monitor and the relevant indicators to use for that purpose.
The service provider should conduct a fact-finding mission in Azerbaijan at project start, approximately one week in duration;
The service provider should present the monitoring methodology during a half-day event in Baku at the date to be agreed in consultation with the Office during the fact-finding mission;
All services must be delivered no later than 15 December 2012.
For full terms of reference please request the bidding documents.
 The unofficial English language translation of the above mentioned decree may be requested by e-mail to firstname.lastname@example.org