The OSCE Secretariat Conference and Language Services (CLS) located in Vienna, Austria organise a large number of meetings, conferences and events. Currently, there is no specialised IT system for the management of event registrations. Event attendees are managed manually using Microsoft Excel; tracking all details and modifications in these spreadsheets is complicated, time-consuming, and error-prone.
The CLS is interested in identifying and deploying an Event Registration System (ERS) that shall increase the efficiency and effectiveness of the event registration process and the management of attendees by OSCE event organisers.
Tender objectives and procedures
This Request for Proposal (RFP) is targeted towards Software-as-a-Service (SaaS) providers with substantial capabilities, qualifications, and experience in the provision of hosted ERS.
Subject to the outcome of an open competitive tender, the OSCE might establish a 5-year Contract for the deployment and use of an ERS.
The tender document might be requested via a below "Request for bidding documents" form.
Key tender deadlines:
You might want to refer to the Request for Information – SaaS Event Registration System, including related Q&As which was conducted during December 2018 - February 2019; the document is available on the OSCE website at https://procurement.osce.org/tenders/request-information-saas-event-reg…